Author: yuva sri

CRM means Customer Relationship Management. It helps an MNC company or organization to maintain relationships or interactions with Present and future customers. It helps to increase profits.

Basic Features of CRM?

  • Contact Management
  • Customer Service / Support
  • Interaction Tracking
  • Lead Management
  • Sales Pipeline Management
  • Reporting / Analytics

Contact Management: Contact Management refers how to companies store and manage the contact information of clients, partners, and other stakeholders

Customer Service / Support: At the time of purchase, customers are also looking for better customer service. If any problem with the product customer directly calls the company technician or the company will provide CRM to solve the issues. Customers raise a case that is routed to the technical team in the company. So information technology will solve that case and get customer feedback.

 Interaction Tracking: This is the process of gathering information on customer interactions with the business. It does not only track the customers who bought a product or a service but also keeps tracking with their mobile phones of future prospects and how they interact with the organizations.

Lead Management: In lead management first we arrange to campaign about the product. In the campaign, we collect information about people who attend the campaign or visit the Company site. That people call them Prospect or we treat them as Opportunities in CRM. 

 Sales Pipeline Management: If Your sales stagnating. You are looking to improve sales performance by sales pipeline. To improve the sales pipeline by reviewing the entire sales process from Sales admin to Follow-up.

 Reporting / Analytics: We create Reports based on the requirements of the top management. Reports will create by giving filter conditions or criteria. Reports will generate Daily, Weekly, Monthly, Quarterly, Half-Yearly, and Yearly.

Advanced Features of CRM?

  • Email Integration
  • Document Management
  • Workflow Automation
  • Forecasting

  Email Integration: Tying together systems, tools, and software for the process around Email marketing called Email Integration. They allow marketers to unite Email service providers with CRM for personalized, efficient, and relevant messages.

 Document Management: A document Management system is used to track, manage and store documents and reduce paper(converting paper documents into digital documents).

 Workflow Automation: workflow automation options allow businesses to run manual tasks, activities, and processes through a centralized system with less human involvement.

 Forecasting: Forecasting is the predictions of the future business based on past and present business data. Forecasting is useful to avoid business uncertainty in the future by examining the past and present data of the business.

Popular CRM Providers 

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In the bustling metropolis of Chennai, the need for image consultant has never been greater. As the city continues to grow and diversify, individuals and businesses alike are recognizing the importance of making a positive and lasting impression. This is where image consultants step in, offering their expertise in enhancing personal and professional images. In this article, we’ll delve into the world of image consultant in Chennai and explore how they can help you achieve your goals.

The Role of Image Consultant:

Image consultants are professionals who specialize in helping individuals and organizations create a strong and authentic image. They provide guidance on various aspects of personal and professional presentation, including clothing, grooming, communication skills, and body language. Whether you’re looking to make a great first impression at a job interview, improve your public speaking skills, or revamp your overall style, an image consultant can be a valuable resource.

Why Choose an Image Consultant in Chennai? Chennai, known for its rich cultural heritage and diverse population, offers a unique blend of traditions and modernity. This makes it even more important for individuals to navigate their personal and professional lives while respecting local customs and values. Image consultant in Chennai are well-versed in the nuances of the city’s culture and can help you strike the right balance between tradition and contemporary style.

Services Offered by Image Consultant in Chennai

1. Personal Styling:

Image consultants in Chennai can help you discover your unique style and create a wardrobe that reflects your personality and goals. They consider factors like body shape, colour analysis, and lifestyle to curate a wardrobe that suits you perfectly.

2. Professional Image Enhancement:

In the corporate world, first impressions matter. Image consultants can assist professionals in crafting a professional image that aligns with their career objectives. This includes advice on attire, grooming, and even social etiquette.

3. Communication Skills:

Effective communication is vital in today’s interconnected world. Image consultants can provide training in public speaking, interpersonal communication, and non-verbal cues to help you communicate with confidence and charisma.

4. Confidence Building:

Many individuals struggle with self-esteem and self-confidence issues. Image consultants can work on boosting your self-confidence, helping you project a positive and assertive image.

5. Cultural Sensitivity:

Chennai is a city rich in cultural diversity. Image consultants can guide you on how to navigate cultural sensitivities and adapt your image to various social and professional settings.


In the dynamic and diverse city of Chennai, image consultants play a crucial role in helping individuals and businesses project their best selves. Whether you’re aiming to make strides in your career, enhance your personal style, or simply boost your confidence, the expertise of image consultant in Chennai can be invaluable.

By leveraging their knowledge of local culture and global trends, these professionals can help you create a lasting and positive impression in any setting. So, if you’re looking to elevate your personal and professional presence, consider consulting one of Chennai’s talented image consultants today.

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